Archive for Campbelltown Property Management

The importance of landlord insurance

Many property owners consider landlord insurance unnecessary, confident that only the best tenants will emerge from a stringent selection process to lease their property. And with good tenants, what could possibly go wrong with the property?

Unfortunately, this is not the reality, as many things can go wrong…even with the best tenants, accidents can happen!

Whether it be a house, unit or townhouse, an investment property is often among the most valuable assets anyone will own.

The importance of taking out landlords’ insurance was reinforced from a recent survey which revealed that two out of five landlords had experienced damage to their property from tenants, or defaulting on rent in excess of the value of the bond. (Source: Home Insurance Comparison).

While standard house insurance will cover such events as fire and various natural occurrences, landlord insurance is specifically designed to protect the landlords’ investment.

For example, landlord insurance can cover you for:

  • Malicious or accidental damage by tenants or their guests.
  • Vandalism.
  • Theft by tenants or their guests.
  • Liability for a claim made against you.
  • Loss of rent if the tenant defaults on their payments or leaves early.

The same applies to investment properties that are units or townhouses, although existing body corporate insurance may already cover you for building and legal liability in public areas. Check with your body corporate manager to find out what your existing insurance policy covers.

As with all types of insurances, the cost and conditions of different landlord insurance policies on the market differs greatly, so take the time to talk with your Property Manager for information on the better companies, given their day-to-day experience in the field.

It is important to buy an insurance product based on its suitability rather than price, and to clearly understand what is and isn’t included. For example, some policies will cover only “malicious” damage made by tenants and not “accidental”. Often there are strict conditions that apply to covering defaulted rent payments.

If you rent out a holiday rental, or a fully or partly furnished property, you may also need to add contents insurance to cover items such as white goods, furniture or appliances. There are also many other factors to consider.

The good news is, insurance premiums and any excess payments are tax deductible.

Yes, landlord insurance will cost you a small amount each year, but it will save you from sleepless nights wondering what will happen if the unexpected becomes reality.

For more information, speak to our highly experienced Property Management department on 4628 7444.

Property Management – the good and the GREAT!

Some investment property owners think their Property Manager’s abilities centre around only three major things: finding a tenant, collecting the rent, and carrying out regular inspections. Unfortunately some Property Managers also believe this! However, great Property Managers know that their role is so much more, and are highly appreciated by owners for their knowledge and service.

Great Property Managers know their owners’ five or 10-year property plan, and link them up with the right people and resources to set them on their way to attain their property goals – this may be in the form of an advisor, mortgage broker, or trades and appropriate services.

Great Property Managers also monitor the market and suggest rental increases to owners as often as the market permits. They might also advise on renovations that could help an owner achieve higher rent.

Of course, it goes both ways, and a Property Manager should also be looking after tenants. If tenants are not being cared for, then they in-turn will not look after the property to the best possible standard.

Maintenance and repairs is also another huge area of responsibility for Property Managers. Property Managers should not just be “reactive”, but “proactive” in their approach to maintenance and repairs.

For instance, if your Property Manager notices the silicone needs replacing in the shower at inspection, this should be fixed before it becomes a bigger and more expensive problem. Like any home, getting the little repairs and maintenance tasks progressively done is a smart move, before they become larger and more costly jobs. This certainly saves property owners money in the long term – often a lot!

For property owners, it’s also important to be confident in the chosen Property Manager’s experience and knowledge – being comfortable to lean on him/her for advice and to solve any problems. As an owner, there are many tenancy rules and regulations to follow, and having a Property Manager and agency who knows how to deal with the vast array of possible issues and their implications, saves a lot of stress and headaches. With a great Property Manager, issues are resolved quickly and cleanly.

Property Managers are also the ones responsible for having the hard and sometimes awkward conversations with tenants – for example, when their cleaning is not up to scratch. This needs to be done firmly and tactfully, with some sensitivity to ensure the issue is understood and actions are taken to solve it. How this is dealt with is critical to the future owner/tenant relationship.

Another part of the job is not just collecting the rent, but also acting as a mediator at times between tenants and owners, finding solutions that all parties can accept and move forward with.

Aside from all this, a great Property Manager will also regularly update owners on the property’s value in the current market.

Having a highly skilled and knowledgeable Property Manager ensures a smooth running investment for owners, and a nice way of life for the tenant. Great Property Managers are like gold!

To learn more about our award-winning Property Management service, please call us on 4628 7444.